Loretta Green LLC

Loretta Green LLC
Shaving Soap
www.LorettaGreenLLC.com

I know what you're thinking, who gives a second thought to shaving soap, but this company is something else.

I wanted to buy some shaving stuff with my birthday money and went to Amazon etc.  No big deal, bought the essential items, including shaving soap.  It was ok, nothing special, did the job... end of story here.

Well, once I ran out, I was looking to buy soap again and saw that this one was highly rated, so I bought it.  The soap was very good, lathered much nicer than my prior buy from another company, in other words performed really well, was delivered quickly... nice.

What makes Loretta Green LLC extraordinary is the follow-up to the sale.  Shortly after getting the soap - I got a very nice email from them, thanking me for my purchase and wanting to make sure I'm thoroughly satisfied and inviting me to contact them if I have any questions or needs.  I could expect such thoughtful follow-up after spending tens of thousands on a new Lexus or such, but shaving soap?  They certainly got my attention with this email.

About a month later I got another email, and I quote:

" _Hello Oleg,

It has been about 3 weeks since you placed your order numbered
102-3909806-8920211.

We want to ensure you are still happy with your Henry Cavendish Shave Soap! 

We appreciate every customer and want you to be happy with your
purchase. We want to assure you that this shave soap has been
manufactured with commitment to use only all natural non toxic
ingredients. We know your health is important to you and so it is to us! 

We also have a small favor to ask you. Could you take just a couple of
seconds to provide feedback on your buying experience with us? 
It would be greatly appreciated. We take all feedback seriously and 
want to ensure orders are processed promptly and shipments arrived as promised. You can provide feedback by going to Product Review

Remember we are dedicated to your complete satisfaction and will
work with you through any issues related to receiving and using this 
great product._
"
These folks know what they're doing, both product-wise and marketing-wise and they're certainly hitting all the right buttons here. Every company ought to do what they're doing, unfortunately - that's far less common.  So, my big kudos to Loretta Green LLC for taking care of their customers the way it should be done.

And yes, I would definitely be buying my next shaving soap from them.  They are doing things right and thus deserve the business!