Les Schwab Tires

Les Schwab Tires
Dead battery or is it?
http://lesschwab.com/store/wa/kirkland/372

I was waiting for a store to open and was in my car, listening to my audio book, while checking some stuff on my phone.  All of a sudden the audio stopped, the stereo started blinking on and off a bit and I realized that my lights were on for about 20 minutes... I immediately turned them off, but the radio continued to blink.  I tried starting the car - the starter wouldn't even turn at all, no sound at all, totally dead.

I took the keys out, turned the lights off and went outside the car.  The headlights were flickering on and off, when I tried to put the key back into ignition - the windshield wipers started creeping up, with some delays and stop, even though nothing was turned on... I had a possessed car ;)

Luckily there was a car place around and they used jumper cables to restart my car, but recommended that I get a battery ASAP or it'll likely die again.

15 min later I was at my local Les Schwab in Kirkland, explained the situation and asked if they had a battery for my car.  They did and told me the total with installation etc. would be $191.  Considering the fact that they fixed my flat tires on about 3 occasions in the past few years and charged me absolutely nothing - I was more than willing to pay a bit more to show my appreciation.

There were lots of people in front of me that morning, but in about half an hour they called my name.  I talk with one of their folks and she tells me that they were done, they looked at the battery, tested it and even though it wasn't perfect - they didn't feel that it needed to be replaced.

I felt like a heel, thinking, I just blew $200 on something I didn't have to buy, but at least I'd get a new battery... So, I take out my credit card and she looks at me quizzically and I ask "how much do I owe you?" and I got the answer I've heard a number of times from Les Schwab before "_NOTHING_".  

They didn't charge me one red cent!

How many companies would do something like that?  Not many, that's for sure.  That's why I'm never buying tires from any other company in the future and giving them as much business as I can... hopefully, at some point, they'll actually charge me :)
http://lesschwab.com/store/wa/kirkland/372